Privacy Policy
This Privacy Policy describes how Eco Bidét® (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, make a purchase from eco-bidet.com, or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as a user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge the collection, use, and disclosure of your information as described in this Privacy Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on our website, update the "Last updated" date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide our Services, we collect personal information from a variety of sources. The information we collect and use varies depending on how you interact with us.
We may use the information we collect to communicate with you, provide and improve our Services, comply with applicable legal obligations, enforce our terms of service, and protect our rights and those of our customers.
What Personal Information We Collect
Information you provide directly to us may include your name, address, phone number, email address, billing and shipping information, payment confirmation, account information, shopping activity, and information you provide when contacting customer support.
Some features of our Services may require you to provide certain personal information. You may choose not to provide this information, but doing so may prevent you from accessing certain features.
Information We Collect About Your Usage
We may automatically collect information about your interactions with our website using cookies, pixels, and similar technologies. This information may include your device information, browser information, network connection, IP address, and activity on our website.
Information We Obtain from Third Parties
We may obtain information from third parties, including Shopify, payment processors, service providers, advertising partners, and other companies that help us operate our business.
How We Use Your Personal Information
Providing Products and Services: We use your personal information to process payments, fulfill orders, arrange shipping, manage customer accounts, facilitate returns and exchanges, and provide other services related to your purchases.
Marketing and Advertising: We may use your personal information to send promotional communications, provide relevant advertisements, and improve your shopping experience. You may unsubscribe from marketing emails at any time.
Security and Fraud Prevention: We use personal information to detect, investigate, and prevent fraudulent, illegal, or malicious activity and to protect our website and customers.
Customer Support and Service Improvement: We use your personal information to respond to inquiries, provide customer support, and improve our products and services.
Cookies
Like many websites, we use cookies to operate and improve our website, remember your preferences, analyze website traffic, and understand how visitors interact with our Services. For information about cookies used by Shopify, visit https://www.shopify.com/legal/cookies .
Most browsers automatically accept cookies, but you can adjust your browser settings to remove or reject them. Disabling cookies may affect certain website features.
Our website also recognizes Global Privacy Control (GPC) signals, which allow users to opt out of certain uses or disclosures of their personal information. For more information, visit https://globalprivacycontrol.org/ .
How We Disclose Personal Information
We may share personal information with service providers that help us operate our business, including payment processors, shipping providers, customer support services, data analytics providers, and marketing partners.
We may also disclose information when you request or consent to it, when required by law, or when necessary to protect our business, customers, and legal rights.
Where applicable, certain disclosures of personal information for advertising and marketing purposes may be considered "selling" or "sharing" under privacy laws. You may have the right to opt out of these activities.
Third-Party Websites and Links
Our website may contain links to third-party websites or online platforms. We are not responsible for the privacy practices, security, or content of websites we do not operate. We encourage you to review their privacy policies before providing personal information.
Children's Data
Our Services are not intended for children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us at order@eco-bidet.com to request its deletion.
Security and Retention of Your Information
We take reasonable measures to protect your personal information. However, no security system is completely secure, and we cannot guarantee absolute protection.
We retain personal information for as long as necessary to provide our Services, fulfill orders, comply with legal obligations, resolve disputes, and enforce our policies.
Your Privacy Rights
Depending on where you live, you may have the right to access, correct, delete, or obtain a copy of your personal information. You may also have the right to restrict certain processing activities, withdraw consent, appeal decisions regarding privacy requests, or opt out of certain advertising practices.
You may exercise your privacy rights by contacting us at order@eco-bidet.com. We may need to verify your identity before processing your request.
You can unsubscribe from promotional emails at any time using the unsubscribe link included in our communications. You may still receive non-promotional emails related to your account or purchases.
We will not discriminate against you for exercising your privacy rights.
Complaints
If you have concerns or complaints about how we process your personal information, please contact us at order@eco-bidet.com. Depending on your location, you may also have the right to contact your local data protection authority.
International Users
Your personal information may be transferred, stored, or processed outside the country in which you live. Where required by applicable law, we use recognized safeguards for international data transfers.
Contact Information
If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us using the information below.
Eco Bidét®
Email: order@eco-bidet.com
Address: 220 South Wilcox Street, 519, Castle Rock, CO 80104, United States